Privacy Policy

Introduction

Welcome to http://crash-damage-repair.dentrepair-talk.com (hereafter referred to as “Crash Damage Repair,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of personal data in compliance with various global privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), California’s Financial Information Privacy Act (CIPA), and the California Business and Professions Code (CBP)
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales Practice Act (UCPA)
Connecticut’s Consumer Data Protection Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, online services, and products offered by Crash Damage Repair. Please note that it does not extend to third-party websites or services accessible through links on our platform. These entities have their own privacy policies governing user data collection and usage.

Processing Activities

Our Privacy Policy governs your interactions with us when:

You use any of our applications, sign up as an authorized user, or access our services.
You visit our websites linked to this policy.
You receive communications from us, including emails, newsletters, phone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data, which include:

Account Information: This includes user names, email addresses, and passwords used for creating an account on our platform.
Payment Information: Details related to your payment methods, such as credit card numbers, billing addresses, and transaction histories, are securely stored for processing payments.
Financial Information: We may collect financial data for services requiring financial transactions or when offering financing options.
Purchase Information: Data about products or services you have purchased from us, including order details and purchase history.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data to provide personalized services.
Location Data: Information about your physical location when you use our location-based services or when we obtain permission to access your device’s location.
Feedback: Personal insights, reviews, comments, and survey responses you share with us.
Social Media Information: If you choose to connect your social media accounts to our platform, we may collect data from these platforms (subject to their respective privacy policies).
Product Information: Details about products you have viewed or purchased on our site, including preferences and customization options.

We obtain this data through direct user input, interactions with our systems, and automated technologies, such as cookies and similar tracking tools. Additionally, third parties may share personal data with us for specific purposes, always under their respective privacy policies.

Cookies

Crash Damage Repair uses cookies to enhance your experience on our website and for analytics purposes:

Strictly Necessary Cookies: These are essential for the basic functionality of our platform, enabling features like secure log-ins.
Preference Cookies: They remember user preferences, such as language settings or display options.
Analytics Cookies: Used to collect aggregate data about website usage, helping us improve our services and understand user behavior.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. Once these purposes are achieved or when no longer required by law, we securely delete or anonymize the data to ensure your privacy.

Security Measures

Crash Damage Repair employs robust security measures to protect your personal information:

We utilize encryption for data at rest and in transit to safeguard sensitive information.
Our third-party service providers adhere to strict data protection standards, ensuring secure processing of your data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: The right to correct or update inaccurate or incomplete personal information.
Erasure/Deletion: In some regions, you can ask for the deletion of your data, subject to legal exceptions.
Restriction: You may limit our use of your personal data in certain circumstances.
Portability: The ability to receive your personal data in a structured, commonly used format.
Objection: Oppose the processing of your data for specific purposes.
Non-Discrimination: Ensure that exercising your data rights does not negatively impact your interactions with us.

To exercise these rights or make related inquiries, please contact our Data Privacy Team using the details provided below.

Changes to Policy

Crash Damage Repair reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or questions regarding your data:

Email: [email protected]

Mail: Crash Damage Repair, Privacy Team, [Address]

We value your trust in protecting your personal information. By using our services, you acknowledge the practices outlined in this Privacy Policy.